New Users: How to Set Up the C&C App

PURPOSE: 

In this article, new admin-level users will learn the steps needed to successfully complete the C&C App setup! 


TABLE OF CONTENTS 


STEP 1: WELCOME EMAIL

After placing your C&C App order, an account will be created for you within 3 business days (using the email that was used when purchasing the app). You will receive a welcome email asking you to set up a password for your new account.

Welcome Email


STEP 2: SETUP GUIDE

Once you have set a new password, you will be automatically signed into the app. You will be greeted with our setup guide to guide you through the steps for how to get started. 

NOTE: If the setup guide is not showing up, click Setup Guide to go to this screen. 


STEP 3: SETUP SCHOOL CALENDAR(S)

The first step to complete is setting up your school calendar(s)To ensure proper data calculations, each organization must be linked to a calendar. 

  • Each of your schools may share the same calendar.

  • Your district or organization may also have multiple calendars (Example: Elementary, Middle School, Alternative School, High School).

  • You can edit the calendar name, start date, and school days.

  • See How to Create a Calendar for a step-by-step guide.


STEP 4: ADD SCHOOLS OR ORGANIZATIONS

Next, you will need to add your schools or organizations. The C&C App requires a two-tier organization set up for all accounts (even if you only purchased 1 license).

  • The first “New Organization” that was created for your account should be for your district or organization (this was already created for you and will not have students assigned).

  • The next “New Organization” to create for your App account should be a school or site where your mentors will add students and enter data

  • Each school or site created under your district or organization will use one of your available licenses.

NOTE: See How to Add a New School or Organization if you would like additional information on this step.


STEP 5: ADD USERS

The next step is to add users. In this step, you will create additional users for the staff who will be supporting Check & Connect implementation at your site. 


You have the option to add admins and/or mentors who each have different rights and levels of access as a C&C App user.

  • Admin: Manage the organization’s account setup and oversees implementation data.

  • Mentor: Manage and enter student data.

           NOTE: For additional guidance, please see How to Add an Admin and/or How to Add a Mentor.


STEP 6: ADD COURSES

Lastly, you will have the option to add courses for your students at your site.

  • Admin-level users will create and manage the course catalog for your account.

  • Mentors will then be able to enroll students in the courses set up in your account.

            NOTE: For additional support, please see How to Add A New Course.


ADDITIONAL SUPPORT


If you have any questions or need additional support, please CONTACT US at [email protected]. Our C&C Support Team is happy to help!