How to Remove/Delete a Student
PURPOSE
In this article, Admin and Mentor level users will learn how to remove/delete a student from the C&C App.
Note: Deleting/Removing a student from the app simply marks them as "Inactive" and all data associated with said student is archived and can be retrieved by restoring a student at any point in the future.
TABLE OF CONTENTS
Deleting a Student as an Admin
STEP 1: LOG IN
Log into your C&C App account:
STEP 2: ACTIONS
From your dashboard, click on ACTIONS
STEP 3: MANAGE ALL USERS
From the ACTIONS drop-down menu, select Manage All Users.
STEP 4: FILTER THE USER LIST
Once on the Manage All Users page, you can filter the list by user type to make it easier to find the student that you would like to remove.
STEP 5: LOCATE THE STUDENT
Locate the desired student on this list.
STEP 6: ACTIONS MENU
Click on the Actions menu next to the student and click Delete
STEP 7: CONFIRM DELETION
On the next page, confirm you want to delete the student by clicking OK
STEP 8: CONFIRMATION MESSAGE
You will be taken back to your Dashboard and a confirmation message will appear confirming the desired student was removed.
Deleting a Student as a Mentor
STEP 1: DASHBOARD
As a Mentor, simply go to your dashboard and locate the student's name, then click on the Actions drop-down, then Exit Student Program.
STEP 2: EXIT STUDENT PROGRAM
Select the student's Exit Date and Exit Status and click EXIT PROGRAM.
STEP 3: CONFIRMATION MESSAGE
You wll see a confirmation mesage confiming the student has been archived.
