How to Restore a User (Or Student)


PURPOSE

    In this article, Admin level users will learn how to restore an inactive student in the C&C App.


    Note: When a student is deleted/exited from the program, all data associated with that student stays in our system. You may restore these students at a later date if needed.


TABLE OF CONTENTS

STEP 1: LOG IN

Log into your C&C App account:


C&C App log in page.


STEP 2: ACTIONS

From your dashboard, click on ACTIONS  

C&C App dashboard.



STEP 3: MANAGE ALL USERS

    From the ACTIONS drop-down menu, select Manage All Users.

C&C App actions menu.



STEP 4: LOCATE THE STUDENT

    Locate the student in the Manage All Users page, you can search for the student by name or filter the list by user type.


Manage all users filter by user type options.


STEP 5: RESTORE THE STUDENT

     Once you locate the student, click on the Actions drop-down menu and click Restore.


Manage all users list actions menu.

STEP 6: CONFIRMATION MESSAGE

    You will see a confirmation message confirming that the student has been restored.

Confirmation message.


STEP 7: STUDENT IS NOW MARKED ACTIVE

    You will now see that the student is marked as active!

Manage all users list showing student now marked as active.