How to Delete a User

PURPOSE

In this article, users will learn how to delete an existing user.


TABLE OF CONTENTS


STEP 1: LOG IN

Log into your C&C App account.

Login Page

STEP 2: ACTIONS

From your dashboard, click on ACTIONS.

Actions

STEP 3: MANAGE ALL USERS

From the drop-down menu click on Manage All Users.

Your Organization drop down menu

STEP 4: LOCATE THE USER TO DELETE

Locate the user you would like to delete from the list. Click the Actions drop-down and click Delete.

STEP 5: CONFIRM DELETE

Once you click Delete you will need to confirm that you want to delete the selected user.  If no, click CANCEL. If yes, click OK.

STEP 6: SAVE BANNER

If you clicked  OK, you will be taken back to the Dashboard and a green save banner will appear along the top confirming that the user was removed successfully.



IMPORTANT: If you are deleting a mentor with students assigned, you must first transfer the students to new mentors or exit them from the program.

ADDITIONAL SUPPORT

If you have any questions or need additional support, please CONTACT US at [email protected]. Our C&C Support Team is happy to help!