Check & Connect App
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Knowledge base
C&C App
Exploring the C&C App
1
Terms of Service and Privacy Policy
General Support
4
Contact the C&C Support Team
New Users: How to Set Up the C&C App
Submitting a Support Ticket
How to Add a New School or Organization
Log In or Access Support
2
How to Reset your Password
Why am I not receiving any Check & Connect emails?
Calendar
4
How to Create a Calendar
Tips to Set up a Calendar Mid-School Year
How to Update a Calendar
Non-School Days: Can we enter data during non-school days?
Users (Admin & Mentors)
5
How to Add an Admin
How to Add a Mentor
How to Edit a User
How to Delete a User
Why can't I find a specific user?
Students
7
How to Add a New Student
How to Exit a Student from C&C
How to transfer a student
How to View Data after a Student Exited C&C
How to Find a Student’s End Date
View all 7
Courses
7
How to Add A New Course
How to Edit A Course
How to Delete a Course
How to Add or Edit Course Types
How to Delete a Course Type
View all 7
"Connect" Data & Interventions
3
How to Add "Connect" Data
How to Manage or Add New Custom Intensive Interventions
How to Add Intensive Interventions for Students
Family Engagement
3
How to Add Family Engagements for Students
How to Manage or Add New Family Engagements
Why will Family Engagement not save?
Reports
1
Reporting Overview
Product Updates
2
C&C App - Product Updates (March 2023)
C&C App - Product Updates (March 2024)
General Support
Self-Paced Online Training
2
How to Register for Online Mentor Training
How to Register for Online Preparation & Implementation (P&I) Training