Check & Connect App

Exploring the C&C App 1

• Terms of Service and Privacy Policy

General Support 4

• Contact the C&C Support Team
• New Users: How to Set Up the C&C App
• Submitting a Support Ticket
• How to Add a New School or Organization

Log In or Access Support 2

• How to Reset your Password
• Why am I not receiving any Check & Connect emails?

Calendar 4

• How to Create a Calendar
• Tips to Set up a Calendar Mid-School Year
• How to Update a Calendar
• Non-School Days: Can we enter data during non-school days?

Users (Admin & Mentors) 5

• How to Add an Admin
• How to Add a Mentor
• How to Edit a User
• How to Delete a User
• Why can't I find a specific user?

Students 7

• How to Add a New Student
• How to Exit a Student from C&C
• How to transfer a student
• How to View Data after a Student Exited C&C
• How to Find a Student’s End Date

View all 7

Courses 7

• How to Add A New Course
• How to Edit A Course
• How to Delete a Course
• How to Add or Edit Course Types
• How to Delete a Course Type

View all 7

"Connect" Data & Interventions 3

• How to Add "Connect" Data
• How to Manage or Add New Custom Intensive Interventions
• How to Add Intensive Interventions for Students

Family Engagement 3

• How to Add Family Engagements for Students
• How to Manage or Add New Family Engagements
• Why will Family Engagement not save?

Reports 2

• Reporting Overview
• How to Export Historical C&C App Data

Product Updates 4

• Important Update Regarding the C&C App (January 2025)
• FAQ: C&C App Discontinues on 6/30/2025
• C&C App - Product Updates (March 2024)
• C&C App - Product Updates (March 2023)

Self-Paced Online Training 2

• How to Register for Online Mentor Training
• How to Register for Online Preparation & Implementation (P&I) Training